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Go to SolutionAurora R12, pump fan failure, #2
The pump fan for the CPU keeps failing. After cleaning the inside I was able to get it to pass but the error keeps occurring since then and the BIOS software keeps throttling my PC. I've also already replaced the thermal paste on the CPU.
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3279
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Posted June 28th, 2022 08:00
Can't really tell from that photo, but make sure your cable is properly connected to the FAN_PUMP motherboard header before purchasing a replacement. Sometimes the connector and pins can be misaligned.
3270
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Posted June 28th, 2022 20:00
It is connected. Idk how many more pictures I need to send for a replacement part for my 3000 dollar computer but I can keep sending them until I get a replacement or know that I need to purchase one.
3261
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Posted June 28th, 2022 22:00
I've been trying to get ahold of dell for a week with no luck to use the part warranty with no luck. I'll just buy the replacement.
280
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Posted January 17th, 2023 05:00
Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.
Jesse L (retired)
3353
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Posted June 24th, 2022 04:00
What is the exact BIOS error message you are getting?
3347
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Posted June 24th, 2022 06:00
Did you change your OEM fan to something else? Did you reconnect everything correctly after your re-paste? Drop a photo of the inside of your rig.
3343
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Posted June 24th, 2022 07:00
@Slagothor wrote:
The pump fan for the CPU keeps failing.
The OEM liquid-cooler (AFAIK, still Asetek clone) has a
Heat-sink/Pump (with internal impeller)
and a
Fan on the unit's radiatorWhich do you think is failing, and where are you seeing this error ?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
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Posted June 27th, 2022 22:00
The fan spins fine, its the pump. I'll probably just have to buy an aftermarket replacement
3059
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Posted June 28th, 2022 21:00
ProfessorW00d
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3273
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Posted June 28th, 2022 21:00
"It is connected" and "connected properly" are not necessarily the same thing. One photo where we could clearly see the connector is aligned properly would help us, to help you, determine if you need to replace the AIO liquid cooler. I understand your frustration, but this is a user forum, where users help other users. No amount of photos in this thread will get your part replaced.
If you determine that your pump has failed and you want to replace the AIO cooler yourself, consider the Corsair Hydro Series H60 (2018) You might also consider replacing the OEM fans with some better quality, more quiet fans while you are doing maintenance.