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NL5

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5 years ago

N

NL5

7 Posts

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2785

September 25th, 2021 21:00

Aurora R12, RTX 3080 will only boot with DP

I have a new Aurora R12 with a RTX 3080 installed. The system will ONLY boot if I connect a monitor to the DP (DisplayPort).

It will not boot with HDMI only. I can boot with the DP connected and an HDMI connected and then unplug the DP, but as soon as I try and boot again nothing. If I try and plug the DP in again after it started booting, its too late - no video. It has to be booted with DP plugged in. This is extremely frustrating as I have this connected to a HDMI tv with no DP's. Had to dig out a spare monitor that had a DP on it. I ran the Alienware updater and it updated my system BIOS , but that did not change this behavior. Installed latest drivers from Nvidia, no change. Has anyone else run into this? Have a fix?

Thanks,

  • Rabbitdude

    2 Intern

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    Posted September 26th, 2021 03:00

    Drivers won't change anything, drivers are initiated after boot. System bios is for the motherboard, you need to update your vbios in case you aren't on the latest vbios for your card

  • Vanadiel

    8 Professor

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    Posted September 26th, 2021 09:00

    What happens when it does not boot? It just sit there, or does it show any flashes on the Alienware head? (power button).

     

  • Tesla1856

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    Posted September 26th, 2021 11:00

    What is make and model of HD-TV?

    Is it 1080p or 4K ?

    Is HDMI directly connected or running thru a AVR/Amp ?

    What rating or kind of HDMI cables are you using? Also, how long? I've found that high-quality HDMI cables with the thicker-gauge straight-thru wires inside ... are better than Redmere ones.

    If not hardware-related, might be a setting on TV or related to HD-CP .

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • NL5

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    Posted September 26th, 2021 12:00

    Thanks. I checked after your response and it has the latest vbios as well.

  • NL5

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    Posted September 26th, 2021 12:00

    Thanks. Its a 4k TV.  Its an older  LG (LG 43UK6500AUA: 43 Inch Class 4K HDR Smart LED UHD TV w/ AI ThinQ® | LG USA)I have tried running through my KVM and directly to an hdmi port on the tv as well. Have tried a few different hdmi cables as well. The thing is the HDMI works as long as something is also plugged in the display port. I am thinking about getting a dummy display port plug for headless use and just plugging that in to see if I can get around this garbage (just wont ever be able to get into the bios as the hdmi video does not come up until windows starts)

  • NL5

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    Posted September 26th, 2021 12:00

    Sorry I may have mis-stated. It appears to boo, just no video. The lights come on, the keyboard appears to be functional (press numlock changes the light on the keyboard) There is just no video. 

     

  • Vanadiel

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    Posted September 26th, 2021 12:00

    It could be that your HDMI output settings are out of range for the connected TV. Like to high of a resolution, to high of a refresh rate, etc...

    Try changing to 60 Hz, 1080P, 8 bit RGB.

  • ankhee1907

    1 Rookie

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    Posted September 26th, 2021 19:00

    Hi, is it just the HDMI not working when connected to the TV? What if the HDMI is connected to your other monitor?

    I'm using the LG 48in C1 OLED. I'm connected HDMI 2.1 with 4K, 10bit and 120Hz. It boots up fine.

  • jdubyas

    1 Rookie

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    Posted September 26th, 2021 21:00

    It could be the HDMI cable itself.  Even if the GPU and TV support HMDI 2.x but you are using a HDMI 1.x cable, that could be causing the problem.  It's hard to tell the difference between 1.x and 2.x cables.  Even though you tried several HDMI cables, if they are all the older specs, none of those cables might work.

     

    HDMI Cables - Different Cable Types

  • Tesla1856

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    Posted September 27th, 2021 22:00


    @NL5 wrote:

    1. I have tried running through my KVM and directly to an hdmi port on the tv as well.

    2. Have tried a few different hdmi cables as well.

    3. The thing is the HDMI works as long as something is also plugged in the display port. 

    4. just wont ever be able to get into the bios as the hdmi video does not come up until windows starts)


    1. Well, whenever troubleshooting this, I would try connecting 4K-TV directly to computer with a HDMI cable.

    2. Good (but still, see above).

    3. Yeah, then maybe not HDMI cable ... but you will only know problem after you get it working.

    4. No BIOS over HDMI ... Years ago (before DP caught-on) users posted about this. I never really tried it but reports diminished.

    One reason I posted ... Not many of us actually have TVs connected to WinTel computers these days. I play movie files (audio/video as perfect as a real BluRay) with Kodi, and even some older games are pretty cool on projector.

    https://www.dell.com/community/XPS-Desktops/XPS-8700-SB-Recon3D-no-5-1/m-p/6127101#M16029

     

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.