Solved!
Go to SolutionAurora R9 continuous reboot loop
I am wondering if anyone else has had issues with their Alienware Aurora R9 just shutting off while in the middle of using it and getting stuck in a reboot loop where it will try to reboot and then shut off before it can again and just keep repeating itself with this process. I have reset my computer to reload windows 10 thinking it was a windows issue and it just did it again. I am looking for any suggestions on how to fix this.
1042
0
Posted July 31st, 2022 07:00
I was able to view this for about 5 minutes before it shut-off again. Unfortunately I am not really sure what I am looking for. I wish I could attach some screen pics I took with my phone but 2 of the errors that were often showing stated: "the event logging service encountered an error (res=5) while initializing logging resources for channel Microsoft-windows-kernel-boot/operational" and the other most common warning during the times of shut down state "the application-permission settings do not grant local launch permission for the COM server application with CLSID Windows.SecurityCenter.WscDataProtection and APPID
Unavailable to the user NT\Authority\System SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable) This security permission can be modified using the Component Services Administrative tool."1232
0
Posted August 31st, 2022 08:00
I replaced the psu and power cord and now it is no longer doing this and works fine.
1230
0
Posted August 31st, 2022 08:00
I replaced the psu and power cord and now it is working just fine finally.
1131
0
Posted July 20th, 2022 22:00
First try replace cmos battery w a brand new cr2032, although pc is 3 years old.
then clear cmos settings by motherboard jumper.https://www.dell.com/support/manuals/en-us/alienware-aurora-r9-desktop/alienware-aurora-r9-service-manual/clearing-cmos-settings?guid=guid-4a18ef2a-3315-4441-9f77-64b292e14842
1100
0
Posted July 30th, 2022 09:00
Unfortunately this did not work. Anyone have any other suggestions. This was my first Dell and I am about to throw it in the trash.1096
0
Posted July 30th, 2022 09:00
It did not work...any other suggestions..1080
0
Posted July 30th, 2022 14:00
Th1077
0
Posted July 30th, 2022 15:00
Unfortunately, this did not work. I no sooner got it done and the computer crashed and it went right into the reboot loop. I do not use it for gaming. I use it for photo editing and the only hardware is my keyboard, mouse and printer. I have an external harddrive to that I plug in when I am editing but it does this even if that is not connected. When it is doing this the computer does not stay on long enough while repairing or running the bios to finish but the few times it has it said no issues with hardware. I am at a loss.
1063
0
Posted July 30th, 2022 17:00
Try the event viewer to see what is logged. Event viewer
Vanadiel
8 Professor
•
7094 Posts
•
29695 Points
1087
0
Posted July 30th, 2022 11:00
Disable automatic restart. Sounds to me like you have a BSOD that is likely hardware related if installing the OS gave the same results. Disable automatic restart