My problem with the AW2723DF is that the picture randomly goes off and the screen turns black, then after 1 or 2 seconds, the picture comes back. I have three AW2723DF with this issue, and it happens with each one of them.
I have the same problem. It's not the cable. I have found out 2 solutions. 1. Change the color depth to 10bit. (not 8bit) 2. Do not turn on your computer with 240hz. (239hz, 280hz and other refresh rate is OK)
Hi, same issue here..i have tried evrything..when DSC was on i had the black screen, even in gaming was poping me out back to desktop..i turned DSC OFF now i do not have the black screen anymore but still time to time kicking me back to desktop while in game..im thinking to return the monitor and try different one
Same exact issue as well, getting a replacement. Have had 2 faulty ones and wont give refund. For a flagship product this is disgusting. So many people having the same issue and they have not addressed the situation at all.
DELL-Nat M
Community Manager
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Posted October 18th, 2023 14:02
Hi all,
Current workaround: Please disable the HDR and this should be resolved.
Let us know if this fixed the issue.
#IWork4Dell