NYCKrash

updated

4 years ago

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NYCKrash

3 Posts

0

3715

November 20th, 2022 02:00

AW3821DW, Brightness setting greyed out

For some reason in my AW3821DW settings, the Brightness is greyed out. I can adjust the Contrast, just not the Brightness and I wonder why that is? Am I the only one who has this problem? I do like to adjust these settings myself and would really like to know if there is something that can be done to unlock the Brightness setting on the AW3821DW?

  • Vanadiel

    8 Professor

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    Posted November 20th, 2022 16:00

    Make sure HDR is turned off in Windows.

    Make sure no ambient light sensor adjustment is selected.

     

  • Vanadiel

    8 Professor

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    Posted November 20th, 2022 08:00

    What color profile are you using? Some profiles likely have locked settings.

  • NYCKrash

    3 Posts

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    Posted November 20th, 2022 11:00

    I am using present: standard, game enhanced mode off, response time fast, dark stabilizer O, variable backlight mode 0 and no matter which ones I select, the brightness is greyed out. 

    I have tried every setting on this monitor and with each, the brightness is never allowed to be adjusted, only the contrast. 

    I have even done a factory reset without any solutions. 

  • NYCKrash

    3 Posts

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    Posted November 21st, 2022 02:00

    The HDR is what made it grey out. Thanks.

  • Vanadiel

    8 Professor

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    Posted November 21st, 2022 08:00

    ok, I figured it was that or the ambient light sensor if it has one.

    Glad you got it figured out.