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Monzad
updated
2 years ago
1 Rookie
•
1 Message
2 Points
0
58
July 6th, 2024 20:25
Hello, I got a 920H headphones back in December of last year from Best Buy. There appears to be a loose wire in the right headphone and the sound either giving static or not working at all. How can I get a replacement?
Responses (1)
Solutions (0)
Chino de Oro
11 Legend
8554 Posts
47161 Points
Posted July 7th, 2024 10:11
You may try to submit your warranty claim with following steps:
- Click Get Help Now on the bottom right corner of this page.
- Enter your email when requested.
- Next provide the purchase information from Best Buy.
- Attach a copy of the receipt (image or PDF) in order to validate the purchase information.
- Briefly explain the issue with your headphones, you should get an agent assigned to assist you.
Note that if the headphones were broken from a fall, accident, causing wiring ruptured, that is not covered.
(edited)
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Chino de Oro
11 Legend
•
8554 Posts
•
47161 Points
0
0
Posted July 7th, 2024 10:11
You may try to submit your warranty claim with following steps:
- Click Get Help Now on the bottom right corner of this page.
- Enter your email when requested.
- Next provide the purchase information from Best Buy.
- Attach a copy of the receipt (image or PDF) in order to validate the purchase information.
- Briefly explain the issue with your headphones, you should get an agent assigned to assist you.
Note that if the headphones were broken from a fall, accident, causing wiring ruptured, that is not covered.
(edited)