Hi everyone,

I have an Alienware R4 15 for about two years now and I have this weird backlight issue. Sometimes, the backlight shuts down and it becomes very very dark to see anything on the screen. If you look very closely, you can see there is something there, so I believe the graphics are working well. I usually use an external monitor and there isn't any problem there.

This is something that apparently happens in bursts. Sometimes it works well for weeks, and then suddenly it stays around one day with this issue. I have done most of the troubleshooting that I was able to find on the internet, so I am almost sure it is a hardware problem. If so, would it be the screen or something on the motherboard?

 

Thanks for the help. Any ideas are appreciated.