UNSOLVED

Hellpmepls

updated

7 years ago

0

768

August 24th, 2019 18:00

Dell support is not working...

I wanted again... to try to fix the audio malfunctioning in the AWCC...

Sometimes when turn my AW 17 R5 the sound works fine with the audio profiles/equalizer.  Then after a few minutes its not working again... before i uninstall it, i just checked for any updates in the dell site drives download section... BUT the site dont detect my Alienware... so i put my service tag there, not working! 

Then i checked my support assist and... its last version, its updated.

Pls... i need to fix something and then i discovered another thing thats not working too? C'mon Dell!

  • U2CAMEB4ME

    6 Operator

    •

    6245 Posts

    646

    1

    Posted August 24th, 2019 18:00

    Welcome to the Dell Community  @Hellpmepls 

    Support pages are down at the moment.

    It could be for system maintenance.

    Best regards,

    U2

  • 644

    0

    Posted August 24th, 2019 18:00

    Thanx so much!

    If i may ask... theres a specific time for me to check for the support again?

    like tomorrow or it will be available in the next few hours (2h-4h)?

  • U2CAMEB4ME

    6 Operator

    •

    6245 Posts

    641

    0

    Posted August 24th, 2019 18:00

    @Hellpmepls 

    Not sure when it will be back up and running again.

    I have a few others that need help and there is nothing we can do for now.

    When it does I will reply to let you know.

    Sorry for any inconvenience,

    U2

  • U2CAMEB4ME

    6 Operator

    •

    6245 Posts

    629

    0

    Posted August 24th, 2019 21:00

    @Hellpmepls 

    Support pages are back.

    If there is anything we can help you with just post back.

    Regards,

    U2

  • 623

    0

    Posted August 24th, 2019 21:00

    I tried again now and this is the message that shows...

     

    i even tried to reload the page, maybe i will restart my notebooki even tried to reload the page, maybe i will restart my notebook

  • 614

    0

    Posted August 24th, 2019 22:00

     

    Its working now! thanx