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PixelsCollide

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December 15th, 2018 16:00

Laptop restarts after something drops on it.

Hello everyone! I am just checking something with you all. Is it normal for a laptop to restart after something has been dropped on it (In my case it was my phone being dropped on the keyboard quite hard). Everything seems fine after the restart but I just want to check to see if it is fine.

  • jphughan

    11 Legend

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    Posted December 15th, 2018 20:00

    If the impact was significant enough, something may have flexed enough to trigger an electrical short internally, which could cause your system to power cycle itself.  But I doubt that there's a "phone drop" test to establish what behavior is normal in that scenario -- and even if there were, variables like where and how hard the phone hit the laptop would come into play.  If everything works fine, I wouldn't worry about it.

  • Yoviddu

    1 Rookie

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    Posted September 11th, 2021 08:00

    But my laptop first  boot then stoppeds booting

  • crimsom

    9 Technologist

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    Posted September 11th, 2021 09:00

    Hi @Yoviddu  if there are no obvious signs of damage, look down the length of keyboard to see if any keys are stuck in their depressed configuration. A slight side-to-side key movement should get key to spring back to its normal position. 


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