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markanthonywu
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July 16th, 2020 01:00
m15 R2, BSOD with error Unexpected kernel mode trap, then won't boot
Hello,
i got the BSOD error Unexpected kernel mode trap after updating the BIOS to version 1.5.2
the update went well and everything started up fine but i got the BSOD after launching steam.
right now, the laptop is not booting up (NO POST). the keyboard just lights up without showing anything on screen, the laptop heats up quickly, and none of the keys used to boot into recovery seem to work.
any ideas on what i can do to troubleshoot this?
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A51-06
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Posted July 16th, 2020 05:00
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x7f--unexpected-kernel-mode-trap
It means that there was a issue with your CPU either crashing from a divide by zero error code or a double Fault error.
0x00000000, or Divide by Zero Error, indicates that a DIV instruction is executed and the divisor is zero. Memory corruption, other hardware problems, or software failures can cause this error.
0x00000004, or Overflow, occurs when the processor executes a call to an interrupt handler when the overflow (OF) flag is set.
0x00000005, or Bounds Check Fault, indicates that the processor, while executing a BOUND instruction, finds that the operand exceeds the specified limits. A BOUND instruction ensures that a signed array index is within a certain range.
0x00000006, or Invalid Opcode, indicates that the processor tries to execute an invalid instruction. This error typically occurs when the instruction pointer has become corrupted and is pointing to the wrong location. The most common cause of this error is hardware memory corruption.
0x00000008, or Double Fault, indicates that an exception occurs during a call to the handler for a prior exception. Typically, the two exceptions are handled serially. However, there are several exceptions that cannot be handled serially, and in this situation the processor signals a double fault. There are two common causes of a double fault:
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!