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VirtualBoost

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5 years ago

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April 15th, 2021 21:00

m15 R4, whole screen flickers black

Hi!

I received a new Alienware m15 R4 lately with the following specs:

300Hz IPS 1920x1080 screen
Intel i7-10870H
RTX 3080
32GB RAM
2TB Hard drive in RAID 0

So it is been working great so far. The only issue I've had is that the screen (mainly during gameplay) will randomly flicker black really quick until going back to normal. It is not often that it happens (maybe once every couple of hours), but it is very jarring. I have also noticed that it does this when Windows 10 starts and arrives to the login screen. However, it does not seem to do this when the computer is connected to a external display (I have not noticed it as of yet at least).

I have attached a video to this thread showcasing this. What could it be?

https://www.youtube.com/watch?v=k3nxM8aBsT4