UNSOLVED
m17 R3, screen glitching/ghosting
Hello everyone,
Lately, I've been having an annoying issue for a while. The bottom part of my laptop's screen has been constantly glitching out. It starts glitching in a way that it ghosts the top of the screen onto the taskbar, as seen in these photos.
Bottom screen glitching.
Same problem here.
This only happens when the PC is unplugged/on battery. The issue gets worse when the battery is on power saving mode and high performance mode. On balanced mode however, the problem goes away slightly. Putting the slider towards "Best Battery Life" does make the bottom screen glitch a little though.
The issue doesn't appear when I boot my laptop up into safe mode and on BIOS.
Actually, the bottom screen does start to glitch just a little bit while playing games with the AC adapter is plugged in.
I've already tried uninstalling and reinstalling the graphics drivers and tried every windows update, and performed DISM and SFC, but none have seemed to work. I really don't want to replace this laptop since I have almost a whole 2 TBs worth of stuff installed on it. Some help would be greatly appreciated!
1847
1
Posted February 10th, 2021 16:00
Computer is an Alienware m17 R3.
Operating system is 64-bit Windows 10 Home, Version 2004, Build 19041.572
I've booted into Safe Mode with Networking and the issue isn't there. So it has to be some software or driver that's causing the issue, but I can't seem to figure out which is causing it.
1753
1
Posted March 23rd, 2021 07:00
Did you ever figure this out? It is happening to me.
Oddly, playing a video makes it go away for a while.
1739
1
Posted March 23rd, 2021 08:00
Using the Intel Graphic Control Panel (Not the Windows 10 display settings) to rotate the screen and back resolves the issue until I restart the computer again.
1581
1
Posted June 9th, 2021 07:00
If I disable optimus (fn-f7) the problem stops. How do I fix it permanently?
1009
1
Posted August 3rd, 2022 16:00
This has been hapening to me too recently with same laptop, did you find any solution for this ?
1003
0
Posted August 3rd, 2022 17:00
Hi @vg3chr1s @abedag @ardvark !
I recommend you guys run these commands:
chkdsk /f
chkdsk /r
and let me know as they have a better ability to find and repair files that are corrupted within Windows 10.
I also recommend checking if all optional updates have been installed on the laptop to verify if there is any issue with the iGPU (intel) or NVIDIA GPU.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
998
0
Posted August 3rd, 2022 20:00
Hi @vg3chr1s welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Operating System is an old version. Please use Windows 10 Update Assistant. Windows 10 Update Assistant (crimsom) - Dell Community
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
AdrianG001
6 Operator
•
3957 Posts
1866
1
Posted February 10th, 2021 02:00
* Explain in detail how the monitor is connecting to the computer using what cabling and ports
* Computer model
* Operating System
* Video card + all of its out ports
* Reboot the operating system into Safemode with Networking. Go online. Do you see the issue? If not, then some software or driver is the cause of the issue in normal mode, not the monitor hardware