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Go to SolutionFailed to create sub-process. runcmd Avamar Administrator 6.1.1-87
x64 bit Windows 7.
I have Java 7 update 25 and Java 6 update 45 (32-bit for each) installed on this machine since I didn't think Avamar worked on 7 or something.
I've changed the Target for the shortcut to match either version, but I keep getting this Failed to create sub-process error.
"C:\Program Files (x86)\avs\administrator\6.1.1.87-new\bin\mcgui.bat" C:\Program Files (x86)\Java\jre6
"C:\Program Files (x86)\avs\administrator\6.1.1.87-new\bin\mcgui.bat" C:\Program Files (x86)\Java\jre7
I think my issue started when I installed a 64-bit version of Java 7, but I could be wrong.
I need some assistance with this. I've uninstalled and reinstalled multiple times already.
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Posted August 1st, 2013 12:00
This EMC Java Runtime Update program keeps reverting to jre7. This bugged out?
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Posted August 1st, 2013 15:00
I think this might have to do with how the batch file interprets the directory..
Try changing:
C:\Program Files (x86)\Java\jre7
to
C:\Progra~2\Java\jre7
I just tried with the likes of what you have shown and get the same message, quotations made no difference as well.
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Posted August 1st, 2013 15:00
JBalentine wrote:
I think this might have to do with how the batch file interprets the directory..
Try changing:
C:\Program Files (x86)\Java\jre7
to
C:\Progra~2\Java\jre7
I just tried with the likes of what you have shown and get the same message, quotations made no difference as well.
Nope that doesn't work.
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Posted August 5th, 2013 10:00
support?
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Posted August 6th, 2013 14:00
If you need to get in touch with support, the best way to do that is to open a service request. The support forum has no service level commitments.
You may find the following thread helpful:
If the advice in this thread does not help, I would recommend opening a service request.
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Posted October 23rd, 2014 06:00
I had the same issue with the latest Java Update.
I discovered that the shortcut was specifically pointing to C:\Program Files (x86)\Java\jre6
Changing the shortcut to read C:\Program Files (x86)\Java\jre1.8.0_25 made it all work again for me.
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Posted October 25th, 2016 11:00
Working with:
2 Path from Java version as :
C:\Program Files\Java\jre7
And
C:\Program Files (x86)\Java
-C:\Program Files (x86)\Java\jre1.8.0_111
-C:\Program Files (x86)\Java\jre6
Shortcut path from desktop
Destiny: "C:\Program Files (x86)\avs\administrator\7.2.0.401\bin\mcgui.bat" C:\PROGRA~1\Java\jre7
Start from:"C:\Program Files (x86)\avs\administrator\7.2.0.401\"
I hope it been woking for you!!
JHBPJF
1 Rookie
•
22 Posts
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Posted December 17th, 2014 10:00
It's been a year and I've figured out a solution for anyone who happens to be having this issue.
For some reason on our Windows 7 image, 8.3 short filenames are disabled.
What that means is C:\PROGRA~2 will not point to C:\Program Files (x86).
It still is a ponder why Avamar doesn't run using C:\Program Files (x86), but the solution is below.
Open a command prompt window & type the following to create a junction.
mklink /j "C:\PROGRA~2" "C:\Program Files (x86)"
Now open your Avamar Shortcut, and change it to the following
"C:\Program Files (x86)\avs\administrator\7.0.2.47\bin\mcgui.bat" C:\PROGRA~2\Java\jre7
where 7.0.2.47 depends on your version installed.