‎VSS Plugin | DELL Technologies

Start a discussion

UNSOLVED

AJCadena

updated

11 years ago

AJCadena

3 Posts

0

1190

June 4th, 2015 15:00

VSS Plugin

Hi, I´m new to Avamar.

We are using it to backup Exchange 2010 databases.

We are experiencing Timed Out bebore Ending issues.

And the VSS pluging is who cancel the backup:

avtar info <7061>: Canceled by '3018-Exchange VSS Writer 2007' Exiting...

Where is located the VSS log file? so I can check why the VSS cancellation, space, network, client, etc.

Thanks!

Alfonso

I
ionthegeek
2 Intern
•
2049 Posts
759
3
Posted June 4th, 2015 15:00
The message "Timed Out-End" appears if a backup exceeds the backup window configured for the client. I'd recommend you review the schedule for this client and either start it sooner or allow it to run longer (if possible). If this is an initial backup, you may wish to change the "overtime" setting to allow the client to run overtime until it completes a successful backup.
A
AJCadena
3 Posts
759
0
Posted June 5th, 2015 11:00
Thanks for the "overtime" configuration advice.
I
ionthegeek
2 Intern
•
2049 Posts
759
0
Posted June 5th, 2015 11:00
You're welcome!
A
AJCadena
3 Posts
759
0
Posted June 11th, 2015 10:00
Do you know if the VSS plugin creates a LOG file? with information about starting and ending times, success or error status, issues, etc.
I
ionthegeek
2 Intern
•
2049 Posts
759
0
Posted June 11th, 2015 10:00
By default, you will find the logs in C:\Program Files\avs\var\clientlogs on Windows systems.