what application are you using to write/read content to/from the centera?

Unless you are using the Centera Universal Access appliance to front end the Centera, the server you have your application on must have the SDK installed on it somewhere.

Profile Entry Authorisation (PEA) files are generated by typically your storage admin using the Centera Viewer utility.  PEA files allow the application to authenticate to the Centera and although not mandatory they are a best practise.  If you are using PEA files then there must be one on your application server for it to use.  Do you know what the connection string is that the application uses?  That will show your where the PEA file is on your server.

If you are using PEA files then you must have Centera Viewer installed on a management station somewhere, that would allow you to regenerate the PEA file you need, it will allow should you what capabilities are granted to the PEA files, which will answer your FPPool_GetCapability question

we are using Infoimage CAS Manager to write/read content to/from the Centera.

I have Centera Viewer 4.0.2 installed on a workstation but I don't see where I can create a PEA file.

Good if you have centera viewer there is an

update profile

once you have connected enter this command in the CLI window to have a look at the profile

don't change any thing and make note of the capabilities that it has there will be a string link qwrdD probably longer than that they mean

r - read

w - write

d - delete

q - query

h - litigation hold

D - priviledged delete

c - copy

you'll get a prompt to issue command answer Y (make sure you have not changed anything) then you will be asked if you want to generate a PEA file say yes and default everything except the path name you want to write the PEA file to and bingo you're done.

If you dont know the name of the profile issue the

show profile list

command and it will show you a list of all profiles in the system and hopefully it has an obvious name

are yoy saying the show profie list command returns nothing?

I do not get the same results as you referred to, I entered all of the defaults and these are my results:

Config# sho profile list

Profile Name Home Pool Enabled Configured Usage

The show profile list command returned a list containing 4 profiles. I ran the update profile command for the profile name of console and got no results.

show me thelist of profiles returned.  console is a system profile and would not be used by the application

Config# sho profile list

Profile Name Home Pool Enabled Configured Usage