Hello bongsf,

Here are the links to a couple of kb’s that maybe of assistance.  They state that they are for the VNX system, but the steps are the same for Clariion systems.

https://dell.to/3NVAXur

https://dell.to/3aLVbsi

I should also point out that currently I'm accessing Navisphere from a Windows XP desktop installed with IE, sitting in an isolated network with connection permitted to the CX4 only.  I don't understand what is required for the Java app to work.

I browsed through the forum and the following threads won't help

Solved: Cannot Access EMC Navisphere 6 Anymore - Page 3 - Dell Community

"Unable to access security information" after FLARE recovery - Dell Community

When I clicked on 'File' -> 'Login', I got the above message box as well.

Below are the java console output with actual IP removed:

CacheEntry[file:/C:/Program%20Files%20(x86)/Java/jre1.8.0_291/lib/ext/sunjce_provider.jar]: updateAvailable=false,lastModified=Wed May 05 16:22:03 SGT 2021,length=286039
CacheEntry[file:/C:/Program%20Files%20(x86)/Java/jre1.8.0_291/lib/ext/sunec.jar]: updateAvailable=false,lastModified=Wed May 05 16:22:03 SGT 2021,length=43191
Missing Permissions manifest attribute in main jar:

http://IP/framework/framework6290634.jar
Jun 07, 2022 2:50:20 PM com.emc.navisphere.logging.JNfxRunEnvironment getRuntimeProperty
INFO: RuntimePropertyLoaded: CIMAPI_TIMEOUT 120
Initializing Applet...
Using Debug.xml file...
>> UI logging is copied to C:\Users\user1\emc\Navisphere\newlogs\NavisphereLog <<
No server entry in Debug.xml file.
Heartbeating Enabled.
0

regards,

Bong Shau Fui