Eugen-P

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3 years ago

EP

Eugen-P

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February 22nd, 2023 02:00

IPC path is not found

Hi, can anyone help me to resolve issue

It appears after moving SC7020 to different datacenter and different vlan&ip

on replication/livevolume tab there is "connectivity information" window.

So there are 8 connections. 4 UP and 4 down. All down have the same status message: IPC Path is not found.

 

EugenP_0-1676993774446.pngEugenP_1-1676993793296.png

 

San fabrics are the same as in previous datacenter. replication works, but something seems to be wrong. 

Checked on controllers in cli - ipc path show - all states are - isConnected

 

  • Eugen-P

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    Posted November 3rd, 2023 07:10

    The solution was to reboot both storage centers. After that something restarted in its head and ipc paths became UP.

    I think support can do it via remote console in 5 seconds without reboot. OOh.. :(

  • DELL-Charles R

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    Posted February 22nd, 2023 07:00

    Hello Eugen-P,

     

    Can you double check your deployment.

    Deployment Guide

    https://dell.to/3EsNHWU

     

    This gives some good troubleshooting steps:  Check cabling, reseat cables

    Storage Center Upgrade Health Checker: Internal IPC Path Status

    Article Number: 000139441

    https://dell.to/3xIQU0L

     

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

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  • Eugen-P

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    Posted March 1st, 2023 09:00

    Really can't understand what cables should I check.. All indication is OK, zones didn't changed. the only change - ip&vlan. but i can't see any network activity which is blocked between two systems, and can't find any information about required ports. btw i opened on firewalls ports udp5000-5010,20000 and tcp3033,443 without any result.

  • DELL-Charles R

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    Posted March 1st, 2023 12:00

    Hello Eugen-P,

     

    In the Installation guide you can see Ports required  page 9-10

    https://dell.to/41viigF

     

     

    If you are still having issues after checking those and the information Article 000139441 on my previous post ; it is recommended to contact Support directly and an engineer can do a remote session to get a look with you at your storage and switch configuration issue.  Since this is basically a New configuration in new datacenter, switches, cabling storage configuration, it is beyond the scope of support on the Forum.

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

    Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!