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Mudzaffar_Ashi1

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14 years ago

M

Mudzaffar_Ashi1

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12 Posts

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3394

June 25th, 2012 04:00

Module status powered-dn

Hi,

I have a problem with the module 1.I believed it is due to image download from supervisor is failed.This is happen after the FOS upgrade from 4.2(7a) to 5.0(4d)

 

My question now is;

1.What need to do to fix this issue now (issue the reload module command/replace the module)?

2.Once the module 1 has been fixed,what is the action need to be taken or enable on the configuration side for this module 1?

Please assist me..I'm a newbie

Mod  Ports  Module-Type                      Model              Status
---  -----  -------------------------------- ------------------ ------------
1    12     1/2/4 Gbps FC Module             DS-X9112           powered-dn
2    24     1/2/4 Gbps FC Module             DS-X9124           ok
3    12     1/2/4 Gbps FC Module             DS-X9112           ok
4    48     1/2/4 Gbps FC Module             DS-X9148           ok
5    0      Supervisor/Fabric-2              DS-X9530-SF2-K9    ha-standby
6    0      Supervisor/Fabric-2              DS-X9530-SF2-K9    active *
7    48     1/2/4 Gbps FC Module             DS-X9148           ok

Mod  Power-Status  Reason
---  ------------  ---------------------------
1    powered-dn     Reset (powered-down) because module does not boot


Mod  Sw              Hw      World-Wide-Name (WWN)
---  --------------  ------  --------------------------------------------------
2    4.2(7a)         1.6     20:41:00:0d:ec:02:68:80 to 20:58:00:0d:ec:02:68:80
3    4.2(7a)         1.5     20:81:00:0d:ec:02:68:80 to 20:8c:00:0d:ec:02:68:80
4    4.2(7a)         1.4     20:c1:00:0d:ec:02:68:80 to 20:f0:00:0d:ec:02:68:80
5    5.0(4d)         1.4     --
6    5.0(4d)         1.4     --
7    4.2(7a)         1.5     21:81:00:0d:ec:02:68:80 to 21:b0:00:0d:ec:02:68:80

2012 Jun 24 15:45:01 SELDSSW08 %IMAGE_DNLD-SLOT1-2-IMG_DNLD_FAILED:  Module imag
e download process. ERROR: Downaload from sup failed. Please re-download the linecard image.
2012 Jun 24 15:45:01 SELDSSW08 %IMAGE_UPGRADE-SLOT1-2-IMAGE_UPGRADE_ERROR: Error
- upgrade failed due to image download error: 1
2012 Jun 24 15:45:01 SELDSSW08 %IMAGE_UPGRADE-SLOT1-2-IMAGE_UPGRADE_ERROR: LC_IM
AGE_UPGRADE: Image download failure: 1

  • F

    felipon1

    96 Posts

    1813

    0

    Posted July 13th, 2012 00:00

    Hi,

    With the info provided, I would reseat module 1 and see if the issue reoccurs. If not, probably replace it.

  • C

    conor_a_mcmahon

    30 Posts

    1811

    0

    Posted January 21st, 2014 07:00

    Hi All,

    Its best getting the switch logs for review and opening a case with the Emc Connectivity team when you have the above type of issue. As troubleshooting steps can vary based on the outputs in the switch logs.

    How to collect logs from a Cisco MDS 9000 Family Switch using the CLI

    https://support.emc.com/kb/6740

    I listed two common articles below which have troubleshooting steps that can be tried.

    Cisco Switch: Module remains in powered down state after SanOS upgrade

    https://support.emc.com/kb/50712

    Cisco MDS Switches:

    Module Powered-dn Unable to power up card (Power_OK not set)

    https://support.emc.com/kb/76772

    Yet what is usually tried is powering off and on the module to see if it it comes back online in the correct state.

    i.e

    show module '2'

    poweroff mod '2'

    no poweroff mod '2'

    Then wait a minute and issue a 'show module 2' again to see if its back online in the correct state.

    Usually if the module doesn't then come online after being reset it probably needs replacement.

    Regards

    Conor

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