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gk1501

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4 years ago

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gk1501

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November 4th, 2022 15:00

Paypal Payment processing issue

Hello all,

So I just made an online purchase from Dell. This is the second time I've bought something from their website, the first time I had no issues at all. Paid with Paypal, payment was processed, order was shipped and I received it a day earlier than expected. Today however, I made the purchase and received an email from Dell saying that my order had been received, as well as an email from Paypal stating that I had made a purchase from Dell, but the payment wouldn't be charged until Dell processed my order. I then received an email from Dell stating that there was an issue with my original payment method, and that it would be attempted again in 24 hours, but suggested that I contact my bank (?) to resolve the issue. Now, I would rather not have a bunch of issues, and tried to cancel the order, but it appears that that option is not available at this point in the order process. 

Any ideas as to why this may be occurring or if it will resolve itself? Thanks in advance. 

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