I have had the absolute worst experience with this entire process. Was shipped a product that died right after receiving. Then was repeatedly lied to about how long the repair would be. As if it was trying to push me past the 30 day return policy. Finally decide to return it was told Over and over again my refund is processed yet I have no money and no PC. Customer care is joke. Anyone I talk to says I need to talk to whoever I was previously talking to. It’s been a month since I bought this and I have zero to show for it. $2500 sitting with you guys along with the PC I thought was going to function for me. I’m tired of being lied to and dragged on. I have received zero emails or even correspondence in regards to my return status or refund. Customer care has hung up me several times because I am frustrated with the entire process and get loud. This has been the absolute worst customer experience I have ever had I feel like I’m being taken advantage of and submitting a claim with my bank against the transaction.