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CodyT

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11 years ago

C

CodyT

42 Posts

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19443

June 11th, 2013 02:00

iDrac discovery issue

Hi, first off I'm pretty new to the Dell OME software,

I want to update my servers software through the OME system update tab.

All of my servers are listed under "non-complaint", which is ok for me to update, but one server is shown under "Issues and resolutions for Update" stating that I have inventoried the iDRAC using either SNMP or IPMI and I can resolve it by performing a discovery using WS-MAN.

All my other servers were discovered fine using SNMP, why does this one server choose to be rebellious?

I have also tried to discover this server using WS-MAN in the wizard and I selected the secure mode option and still the server remains under the "Issues and Resolutions" tab.

Any help would be appreciated thanks

  • DELL-Rob C

    4 Apprentice

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    2843 Posts

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    Posted June 11th, 2013 09:00

    Hi there Cody,

    If you can, have a quick look at the update whitepaper on www.delltechcenter.com/ome.  It is called Update Dell Servers with OpenManage Essentials and search on the section on Agent Free updates.

    See if that helps then we can go from there.

    Thx

    Rob

  • CodyT

    42 Posts

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    Posted June 12th, 2013 00:00

    Hi Rob, thanks for the reply,

    I read over the whitepaper, but in the agent free section its talking about updating through the iDRAC, where as i want to update through OMSA ( Sorry if I should have mentioned this previously )

    If it helps, whenever i discover and inventory the device it always comes up as unknown and it is caused by the iDRAC.

    I wasn't the one who set up the servers, I've just been tasked to make sure they are running by checking up on them via OME. Could it probably be something as simple as not having the OMSA agent installed on the one server?

    Thanks Again

    *Update: I ran the Dell troubleshooter and the WS MAN says it could not connect.

  • CodyT

    42 Posts

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    Posted June 12th, 2013 03:00

    Hi Rob,

    I managed to sort my problem out, I was trying to perform all the tasks on the servers IP instead of the actual iDRAC IP, thanks again for the help.

  • DELL-Rob C

    4 Apprentice

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    2843 Posts

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    Posted June 12th, 2013 07:00

    Hey that's great news.  Thanks for taking the time to post an update.

    Rob

  • 1434

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    Posted July 24th, 2015 15:00

    I did the same, and the issue is fixed. Thank you dns probe finished nx domain