Hi,

Thanks for your post.

You can use OME and 32 bit DUPs to update 64 bit drivers. DUP or Dell Update Package is a wrapper executable which can carry different types of payloads. In this case the 32 bit DUP carries the 64 bit driver as a payload and can update the 64 bit component. You will need WOW64 mode enabled on the 64 bit target so that the 32 bit DUP can execute. Typically that mode is enabled by default.

Regards

Abhijit

Thank you for the clarification.

Using OME, I scheduled the Broadcom Network card (BCM5722) driver update from 15.6.0.10 to 17.6.0.0/17.6.0.12. OME processed it successfully and the PET110 II server reported having processed the DUP successfully right on the scheduled time. So far so good.

I forced a server inventory and the server reported back the driver information. The Broadcom card stayed at 15.6.0.10. And system update reports the server non-compliant because the network driver is at 15.6.0.10 instead of 17.6.0.0.

I copied the DUP file on the server and executed it manually --> same result, i.e. 15.6.0.10 remains.

I tried the other format (regular unzip of installation files on the hard drive) and ran it manually --> same result, i.e. 15.6.0.10 remains.

Well ... what am I missing?

Thanks for the update.

32 bit Broadcome NIC driver update has an issue today where it doesn't run in WOW64 mode. We are working with the team to get a new update posted which will support this mode. In the meanwhile, you can run the native 64 bit update for this component on the target node outside of OME. That should get the driver updated.

Regards

Abhijit

Could you please direct me to where I can download the native 64-bit update?  The link from OME took me to a page with the 64-bit driver which didn't work, and also had the 32-bit driver, which didn't work.

Broadcom BCM5716C NetXtreme II GigE 7.6.2.0 -> 17.6.0.0

Broadcom NetXtreme I and NetXtreme II Driver Family 17.6.0 -> 17.6.0.0

Thanks.

Thanks for the update. To understand this correctly, you are saying you executed the update on the target node by directly running the EXE the update reported success but the driver version was not updated. Are you seeing the driver version in OME or are you seeing it directly on the target server. I would recommend opening a support ticket for this at 800-945-3355 so they can investigate furhter.

Regards

Abhijit

Hi,

I downloaded "Bcom_LAN_17.6.4.2_Windows_64_17.6.12.exe" from the Dell support website for PE T110 II using Windows Server 2012.

When run from the hard drive, this update completes successfully, but the driver remains at 15.6.0.10.

What would you suggest I do next?

Thanks for the update.

Can you post the URL you used for the update?

Regards

Abhijit

Hey there Myriaxis,

Can you tell us what exact driver filename you are trying to apply? (URL?)

And what error messages you see if any?  (assuming you are trying this now _outside_ of OME).

Thx!

Rob

Hi,

I ran the EXE on the target node and using Driver Manager I confirmed the driver is at 15.5.0.10 and not 17.6.0.0.

Unfortunately, I can't open a ticket since the server is no longer under Dell warranty (company policy, this server is not a production server).

Thanks,