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one station
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1588
October 19th, 2011 11:00
New to DiskXtender
Hello All ,
I am new to D X and Centera. We had a issue recently with D X and i was told that my current version of 7.6 SP1 is no longer supported. I was advised to contact professional services so that they could completed the task of upgrading me to a newer version.
My challenge is actually speaking to someone in professional services. The number I was transferred to rung for a while and when voice mail finally picked up it stated the voice mail box was full.
Is it wise to attempt the upgrade myself? Does any one have a number for professional services? I am not sure who my account exec is any more the last one left about a year ago.
Thank you for any assistance
Genesee
PuhzJKFBrP12573
28 Posts
555
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Posted October 19th, 2011 11:00
Gene, what company are you with? Also, are you sure about that version of DX? Maybe you mean 5.6 SP1?
PuhzJKFBrP12573
28 Posts
555
0
Posted October 19th, 2011 11:00
Carlotta, why don't you send me an email, bbastian@metasource.com with your contact infomration. I would love to help you out here.
one station
2 Posts
555
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Posted October 19th, 2011 11:00
Hi Bill,
I am with Genesee County. When I open DX File System Manager Administrator and select help then select about it states my client version is 6.20.090 Service Pack 1.
Carlotta