We just received a repurposed Equal Logic PS 6110. After performing a reset to restore it to the default setting, it is unable to initialize or complete a setup. I am connected via the serial port. After the reboot, the following message appears:
It appears that the storage array has not been configured. Would you like to configure the array now ? (y/n) [n]y
Group Manager Setup Utility
The setup utility establishes the initial network and storage configuration for a storage array and then configures the array as a member of a new or existing group of arrays.
For help, enter a question mark (?) at a prompt.
Do you want to proceed (yes | no ) [no]: yes *** Cannot create mini RAID set: No devices. Setup has failed. Please contact customer support. The storage array is still initializing. Limited commands will be available until the initialization is complete. Please try again later.
When the reset was performed, it was a full system reset to factory default. There are no arrays stored on the system. The problem is, there has been no RAID units configured. I also have seven new drives installed and and this error is displayed:
SP:1644525072.46:pclass.c:12555:WARNING:32.3.28:The drive at enclosure 0, drive 0 is not supported on this array. Contact your array support provider and provide the model number (ST33000650SS ) and serial number (Z29760TQ). SP:1644525073.09:pclass.c:12555:WARNING:32.3.28:The drive at enclosure 0, drive 1 is not supported on this array. Contact your array support provider and provide the model number (ST33000650SS ) and serial number (Z29681NA). SP:1644525073.73:pclass.c:12555:WARNING:32.3.28:The drive at enclosure 0, drive 2 is not supported on this array. Contact your array support provider and provide the model number (ST33000650SS ) and serial number (Z2977XG0). SP:1644525074.37:pclass.c:12555:WARNING:32.3.28:The drive at enclosure 0, drive 3 is not supported on this array. Contact your array support provider and provide the model number (ST33000650SS ) and serial number (Z29764MS). SP:1644525075.03:cache_driver.cc:1058:INFO:28.2.39:Active control module cache set to write-back mode.
Has anyone else seen this issue before and if so, how was it resolved to allow for a new setup?
Also, the EQL array only supports 1/2 populated or fully populated drive slots. A 24 slot chassis needs at least 12 drives in order to setup a RAIDset. A 16 slot chassis would need a minimum of 8, etc..
The drives are Dell Enterprise Plus, Constellation ES2 models. At this time I am unable to see the web interface. I was able to program the IP address upon rebooting and pressing the ctrl+P combo and setting the IP to my subnet but I can only ping it. When trying to access it via the web browser I am unable to.
The model numbers is not what is critical. The drives are modified internally to be recognized. So, unless they were specifically MFR'd for Equallogic Arrays they will not work. Which is what the error messages you are seeing is indicating.
The WebGUI is only available after you setup the array, it does not run from the SD card.
Once you have the proper drives, you also need a 10GbE link. You cannot set up an EQL array without being connected to a switch.
The statement "Non standard OEM drives wont work" is not true.
There is a tool on your PS unit called "approvedrive", which does exactly that, problem for you is you don't know how to generate the approval key, it's not too complicated, with a bit of programming knowledge, and reverse engineering skills, I was able to determine how to generate my own approval keys. I will not share this information on how here, but just know, it is in fact possible:
dwilliam62
6 Operator
•
1516 Posts
•
6374 Points
1059
0
Posted February 12th, 2022 12:00
Hello,
Also, the EQL array only supports 1/2 populated or fully populated drive slots. A 24 slot chassis needs at least 12 drives in order to setup a RAIDset. A 16 slot chassis would need a minimum of 8, etc..
Regards,
Don