I cant get 3.1 to install on 2012R2 because it tries unsuccessfully to install .NET 4.5 which is already installed. Is anyone having this problem and/or did you get past it?
I agree with Vandreytrindade, to suggest uninstalling a pre-requisite is a silly idea. If the installer can not handle this, then Dell need to go back to the drawing board.
I have a solution/workaround. I found this out last night working with a consultant on another application and had the same problem. Since I patch all my servers before adding applications the .NET was updated to 4.6 and the installer is looking for 4.5. I just built a new server and did not patch it and was able to install the new version of SANHQ.
Mine was 4.6.00081. I looked on a computer that only had 4.5 and the version was 4.5.51209. I plugged in the 4.5.x version value, ran the setup then changed it back to the 4.6.x value after it was finished. Worked like a charm.
atj-admin
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Posted April 12th, 2016 03:00
Thanks to Dell EQl support for explaining this:
The version check for .NET 4.5 in the SAN HQ installer is buggy. The workaround is:
- unpack the SANHQ installer exe (7-zip can do that)
- there is a file „.rsrc\FILE\40008“ which is the actual installer and about 65MB large
- rename this file to something with .exe and installation execute to install SAN HQ
- make sure .NET 4.5 or higher is installed (latest version available at time of this post seemed to work)