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Judyq1955

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1 month ago

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Judyq1955

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August 2nd, 2026 15:14

Administrator password location

I have a Dell 4 in 1 desktop that I attempted to redo the windows 10 operating system.  After several days, I downloaded a win 10 recovery file

from another operating computer.  It gave me a working copy of windows 10

but will not start the system.  When I push the start button, Dell  appears and

goes no further.  Every few seconds Dell appears and disappears soon after.

when I use the F2 key, a  bios system appears and wants my Administrator

password entered which does not exist.  What can I do to fix this?

  • redxps630

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    Posted August 2nd, 2026 15:26

    To redo Windows 10 it is better to wipe the hard drive and do a clean install using dvd or usb by Microsoft media creation tool . Using another pc Windows 10 recovery media is not recommended due to configuration differences 

    regarding bios password you can use motherboard clear password jumper to reset it