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shelquis

updated

6 years ago

S

shelquis

2 Intern

219 Posts

0

1912

September 13th, 2020 08:00

SupportAssist Not Installing Properly

Hi. I've got an out of warranty Inspiron 24 5459 AIO, but I have used SupportAssist regularly for years. Somehow, SupportAssist came up missing. I went to Dell Drivers and Downloads, and downloaded SupportAssist for PC's. It seemed to finish installation normally. When I selected Launch, it ground and ground and ground, finally providing this message:

SupportAssist Error Message.png

I've uninstalled it, restarted the computer, reinstalled and still get the same behavior and message. Anybody have any ideas for me on how to get SupportAssist installed and working? Thanks.