4 amber and 1 white light flashing in the indicator. is it the battery issue? is there a possibility to make it stop without changing battery if its the battery issue?
A flash code of 4 amber, 1 white or a constantly flashing amber light would be indications of aTemporary Battery Failure. The 4,1 code in particular would be due to 2 possible reasons. Either the battery has becometoo hotand has shut off the charging function to try to cool down the battery, or the computer has experienced anOver Current Protectionevent while charging and has shut off charging temporarily to protect the computer. Both of these scenarios are recoverable. However, the computer does not charge until the Temporary Battery Failure condition has been removed.
This is working as designed to protect the computer. Use the following steps to recover the charging capability of the computer and stop the blinking LED code from being displayed:
Reseat the AC adapter. This can be done by disconnecting the AC adapter for ten to fifteen seconds and reconnecting it to the computer. If the Over Current Protection circuitry has triggered this, it resets the protection and resumes charging
If the battery has gone above its thermal threshold, move to a cooler ambient temperature environment and wait for the computer to cool. Once the battery temperature has decreased, the computer should resume charging.
If still unresolved, perform a Hard Reset:
Power the system off
Remove the bottom cover and disconnect the battery cable
Hold down the power button for 10 seconds
Reseat the battery cable
Power the system on and test to see if the issue is resolved.
If still unresolved, test with a known good OEM battery if available
See thisvideofor additional battery troubleshooting.
If you still need assistance, please contact support by clicking the‘Get Help Now’button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
If already out of warranty, click here for the Dell out of warranty offerings.
My screen is black. When I switch on power button 4 amber 1 white few times and then continuous amber. But screen is black. Plz suggest resolution. Model dell inspiron 5570
DELL-Nat M
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Posted April 17th, 2024 17:38
A flash code of 4 amber, 1 white or a constantly flashing amber light would be indications of a Temporary Battery Failure. The 4,1 code in particular would be due to 2 possible reasons. Either the battery has become too hot and has shut off the charging function to try to cool down the battery, or the computer has experienced an Over Current Protection event while charging and has shut off charging temporarily to protect the computer. Both of these scenarios are recoverable. However, the computer does not charge until the Temporary Battery Failure condition has been removed.
This is working as designed to protect the computer. Use the following steps to recover the charging capability of the computer and stop the blinking LED code from being displayed:
See this video for additional battery troubleshooting.
If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
If already out of warranty, click here for the Dell out of warranty offerings.
(edited)
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