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Firmware update failed
I have an Inspiron 15 5565 and after last Windows update my home screen started to glitch changing the size of the taskbar icons annoyingly ever 1 second and messing with the touchscreen, creating randomly ghost touchs everywhere over the screen.
First I performed a reset without saving any files since I had my personal files in an external drive. Did not solve the problem and returned with a new problem: one device was not recognized by Windows.
All the checks and updates suggested by Dell support software were implemented and duly rebooted and the last one was to update the bios firmware.
It got stuck on 13% for more than 6 hours and now does not turn on anymore. It turns the LEDs, fan working at max but nothing happens and black screen.
Did it get bricked for good? Thanks for all help in advance
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