Hello everyone,

I wonder if anyone can help me with a problem which is mystifying me.

I have been using my Inspiron laptop for online conferences with no issues until now using the internal microphone, speakers and camera. I was in a conference call which went ahead with no problem at all. After this call finished, I did not turn off the laptop, and a few hours later I had another call: at this point, the system could not detect the internal microphone.

I have run the assistance tools, I have updated/re-installed the drivers, I have looked in the BIOS, I even disabled and re-enabled it in the BIOS - no luck at all.

Does anyone have any advice on this? Could it be a HW problem (e.g. a wire disconnected)?

Many thanks