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Cihan_erkn
5 Posts
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1330
November 17th, 2019 02:00
Memory upgrade failure
Hello. I was trying to uprage my laptop's (inspiron 7559) ram. But when I plugged the second ram, the battery light started to flash. What might be the problem?
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Posted November 17th, 2019 03:00
Welcome to the Dell Community @Cihan_erkn
The "New" memory, is it DDR3 or DDR3L ???
Best regards,
U2
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Posted November 17th, 2019 03:00
Memory should only be installed in pairs of the exact same type and brand. Not doing this in most cases results in upgrade failures.
Dell published memory specs:
Memory
Slot Two SODIMM slots Type Dual‑channel DDR3L Speed 1600 MHz Configurations supported 4 GB, 8 GB, 12 GB, and 16 GB
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application1101
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Posted November 17th, 2019 05:00
If the new one does not work when tested alone in both slots then the memory would be defective or incompatible???
Unless you can test the new memory in another laptop then return or exchange.
Regards,
U2
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Posted November 17th, 2019 05:00
Ddrl 3 1600 mhz sodimm
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Posted November 18th, 2019 01:00
I've read on forum about resetting the cmos could that help?
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Posted November 18th, 2019 02:00
A reset is worth a try.
Inspiron 16 5630 Laptop and WD22TB4 Docking StationSelf-built desktop for recording studio application
Cihan_erkn
5 Posts
1121
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Posted November 17th, 2019 03:00
I've bought the ram that dell suggested me. It's a crucial 8 gb ddrl 3 sodimm which should be compatible. I tried to plug them one by one old one one seems to work on both ports but other one doesn't