Hi, I reset my password on the reset screen. I reset my password on my Microsoft outlook account. My computer will not accept either password after the resets. I checked the boot issues and I can log into the diagnostics setting with my old password. However My computer will not accept this password on the log in screen. What do I need to do to log in as the password reset function is not working?
You have to go to your MS Account to change passwords and get special codes from MS to make sure you are actually you and not a hacker. You should have a really good reason to do this because so much depends on your MS acct.--even windows activation.
Mary G
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Posted March 31st, 2019 16:00
You have to go to your MS Account to change passwords and get special codes from MS to make sure you are actually you and not a hacker. You should have a really good reason to do this because so much depends on your MS acct.--even windows activation.
https://support.microsoft.com/en-us/help/4026838/microsoft-account-to-change-your-password