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chjatwork

updated

12 years ago

C

chjatwork

2 Intern

356 Posts

0

4122

June 11th, 2014 06:00

Can't get WebUI to start on nodes

Hey,

Out of 12 nodes only 4 nodes are responding via https.  I don't believe there was a problem with getting to the WebUI from any node in the past but that might be because Node 1 was excepting all the calls.  Now that node 1 seems to not be responding to https calls I have to play the IP game and try multiple IPs until I get to a node that response.  In the past I would call EMC support and they would tell me to cycle the isi_webui, but for some reason things have shifted to troubleshooting the DNS?!!!  Huh!?  The EMC support engineer told me that we should not be using the DNS name to access the WebUI for the cluster, but we should be using the individual IP from an individual node.  Which I can understand, but it I should be able to get the WebUI from any IP address I call to vs. what I am experiencing now.

Node check list:

(Y) = Can get to WebUI

(N) = Can NOT get to WebUI

Node 1 (N)

Node 2 (Y)

Node 3 (N)

Node 4 (Y)

Node 5 (N)

Node 6 (N)

Node 7 (Y)

Node 8 (N)

Node 9 (Y)

Node 10 (N)

Node 11 (N)

Node 12 (N)

Am I missing something or would the fix for this issue be to cycle the isi_webui services?  I am thinking that the webui process for these nodes maybe in a stale state as well as its been over a year since the cluster has been rebooted.  Please let me know your thoughts.