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aussupport

updated

13 years ago

A

aussupport

1 Rookie

17 Posts

0

7227

December 3rd, 2013 03:00

How to replace faulty HDD

Hi All,

What is the step required to change the faulty HDD

As

  • gshah1

    27 Posts

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    Posted December 3rd, 2013 10:00

    Download and install Isilon Procedure generator, from support.emc.com website. It is pretty simple and easy to use. Just select the type of nodes and stuff and it will generate a step by step procedure to replace a HDD.

    Hope this helps!

  • dynamox

    11 Legend

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    Posted December 3rd, 2013 10:00

    is that available to customers or employee/partners only ?

  • gshah1

    27 Posts

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    Posted December 3rd, 2013 11:00

    Haha... Ya they should give access to Customers too. If you have support website access why don't you give it a try. It will be the first search result.

  • gshah1

    27 Posts

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    Posted December 3rd, 2013 11:00

    It is available for Partners and EMC Employees only.

  • dynamox

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    Posted December 3rd, 2013 11:00

    just tried to search for "isilon procedure generator" ..nothing.

  • dynamox

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    Posted December 3rd, 2013 11:00

    Boooo

  • aussupport

    1 Rookie

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    Posted December 3rd, 2013 15:00

    Hi,

    Its in System Error

    As

  • aussupport

    1 Rookie

    17 Posts

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    Posted December 3rd, 2013 15:00

    HI All,

      Look like I cannot replace just take the HDD out and Insert?

    As

  • gshah1

    27 Posts

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    Posted December 4th, 2013 05:00

    No, you just cannot pull out one and replace it with new one. You need to SmartFail the particular drive before you physically swap it with a new one.

    Were you able to get your hands on Isilon Procedure Generator?

  • crklosterman

    450 Posts

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    Posted December 6th, 2013 20:00

    Also,

    When the new drive is installed, you’ll want to either click the ‘Add’ Button next to that drive in the GUI, or use this syntax at the CLI:

    isi devices -a add -d :

    Chris Klosterman, ICSP, ICIE, CCNA, VCP

    Senior Solution Architect

    Offer and Enablement Team

    EMC²| Isilon Storage Division