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NotStopIsilonProblems

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NotStopIsilonProblems

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July 12th, 2021 07:00

Multiple CAVA issues being reported

hello all

3rd time i have tried posting this question, not sure why it keeps marking it as spam?! anyway....

We have 2 x 8 node clusters running 9.1.0.4, each cluster has 4 CAVA Windows servers available to them.

However every few minutes we are getting errors logged with 

ID Started Sev Message
------------------------------------------------------------------------
82315 07/12 15:19 W Resolved: The antivirus software on the server Cluster1Cava01.domain connected to node 3 has errors or is working improperly. Please check the CEE installation guide and the antivirus software vendor's documentation for proper setup.

I have checked the CAVA servers

  • No obvious errors are being reported on the WIndows servers
  • AV is working on them as expected
  • Created a test virus file using the EICAR test file which prompted correct alerts

also checked the Isilon

  • CAVA servers show as enabled
  • Each node shows connections to them

 

so my questions to you all are

What else can I check for this?

What have I missed?

My Guess is that Dell Support won't be able to help as the AV isn't provided by them

 

thanks in advance