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Ashyyyy

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5 years ago

A

Ashyyyy

12 Posts

0

1562

May 30th, 2021 00:00

Unable to SHH into isilon node from backend

Hi Team,

We have a 20 node cluster and recently we have added 4 new nodes to the cluster. We have added the nodes into management pool. But still we are not able to ssh into the nodes from the backend. Can someone please explain that why we are not able to ssh into the new nodes however we are able to ping it.

  • DS

    DELL-Sam L

    Community Manager

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    Posted June 14th, 2021 09:00

    Hello Ashyyyy

    Here is a link to a kb that maybe of assistance.

    https://dell.to/3gryt7W

  • DJ

    DELL-Josh Cr

    Community Manager

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    Posted May 31st, 2021 09:00

    Hi,

    Are they at the same location on the same network as the working ones? Are they the same model devices on the same software version? Let us know if you have any additional questions.

  • PL

    Phil.Lam

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    Posted June 1st, 2021 12:00

    @Ashyyyy,

     

    does ssh clustername-17 work (ssh from real backend)? Maybe IP conflict? 

  • A

    Ashyyyy

    12 Posts

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    Posted June 14th, 2021 02:00

    Hi Josh,

    yes ,the new nodes are on the same network as the working ones. And all are of same model.

  • A

    Ashyyyy

    12 Posts

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    Posted June 14th, 2021 02:00

    yes we are able to connect to cluster, using cluster name. 

  • PL

    Phil.Lam

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    Posted June 15th, 2021 10:00

    @Ashyyyy,

    Take the new nodes out of mgmt pool and try ping again. if ping is working, then you have IP conflict. 

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