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PaulDelosSantos

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PaulDelosSantos

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July 3rd, 2019 23:00

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Bluetooth connection problem Dell latitude e6320 Windows 10

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Please Help me.
  • U2CAMEB4ME

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    Posted July 3rd, 2019 23:00

    Welcome to the Dell Community  @PaulDelosSantos 

    Do you have a Bluetooth card installed???

    Go to "Deice Manager" 

    Look under "Bluetooth" and "Network Devices"

    There you should see a "Bluetooth Device"

    If there is, then this would be the driver.

    https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=VY4F2&oscode=W864&productcode=latitude-e6320

    Best regards,

    U2

  • PaulDelosSantos

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    Posted July 4th, 2019 10:00

    can I use this to Windows10?
  • U2CAMEB4ME

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    Posted July 4th, 2019 10:00

    @PaulDelosSantos 

    It should work if you have a Bluetooth card installed.

    Your model has no W10 drivers so you need to use W8 and Widows Updates for drivers.

    Regards,

    U2

  • Bedantech

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    Posted August 19th, 2025 09:31

    I have this problem too (0)

  • user_7d4d98

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    Posted November 29th, 2025 14:55

    I have this problem too...

  • user_a911cf

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    Posted December 31st, 2025 12:02

    same i have this problem..