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Warraxforever
4 Posts
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2088
December 27th, 2016 13:00
Alienware 17 r4 screen/GPU issue
About month old r4 with 4k screen and 1070 GPU is acting up. When turning on, everything starts up but the screen remains blank, no access to BIOS or alien logo displayed, however the screen seems to be powered on. Also alienfx is working, FN shortcut keys work and my BT headphones connect to the laptop. Any ideas what to try? I'm gonna try hooking it up to a TV with HDMI tomorrow and see if it helps.
Warraxforever
4 Posts
1278
0
Posted December 28th, 2016 09:00
Connecting to a tv works, everything works fine as I thought. But how do I get back to using the laptop screen? I travel a lot and don't usually have a tv around.
Warraxforever
4 Posts
1278
0
Posted December 28th, 2016 09:00
Sorry for replying to myself but just wanna add that switching the display from Windows projector menu doesn't seem to do anything, as in the tv works but the laptop one not.
Warraxforever
4 Posts
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0
Posted December 28th, 2016 21:00
Fn F7 toggle restarts the machine but doesn't turn the screen on. Fn F8 does work when switching display to tv but all other options do nothing. When the problem started, the display seemed to have power, it was grey and looked to have some lighting on but now it definitely is just black and has no power .
Eimy_B
6 Operator
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4365 Posts
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Posted December 27th, 2016 21:00
Hi,
Yes, first check if connecting the system to a TV will work and let me know.