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jhnybgood47
14 Posts
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3034
September 8th, 2012 12:00
Computer restarting
So I went on vacation a couple weeks ago. I came back to 2 things. My computer beeping and restarting after a shutdown. I fixed the beeping by replacing the battery on the motherboard. The computer still restarts though. What could be causing this?
Alienware Aurora R3
jhnybgood47
14 Posts
581
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Posted September 8th, 2012 17:00
It was plugged in. I have a UPS unit from best buy.
I ran the the tests and all came back fine.
Did you reset BIOS to defaults after installing battery?
Check power switch.
Is it rebooting or shutting down (by itself).
Install and run CPUID HW-Monitor and look for over-heat or anything strange.
Try Safe Mode.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
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842 Posts
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Posted September 10th, 2012 11:00
How far does it get? Right after the Alienhead? Does not even finish it? Does it show a bluescreen before restarting?
Tesla1856
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18082 Posts
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Posted September 8th, 2012 13:00
Sounds like machine might have been damaged by a voltage spike.
Was it plugged in during vacation? Do you have a proper UPS battery unit in use?
Try testing machine will Dell Diags outside of Windows (F12 from BIOS).
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.