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ChubbyChimp14

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14 years ago

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ChubbyChimp14

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October 6th, 2012 18:00

Windows Explorer Not Responding

Just recently I've been receiving a message informing me that windows explorer has stopped responding. This only seems to happen once after I wake the computer from sleep mode. After it happens once, it seems fine until I put the computer to sleep again and wake it up. It's worth mentioning that I have the latest Geforce drivers for my GTX 670 and also have just scanned for viruses today without finding anything. This doesn't seem like a major issue, since explorer justs restarts itself, but nonetheless, it's annoying. 

  • DELL-Chris M

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    Posted October 8th, 2012 15:00

    ChubbyChimp14,

    What specific Dell model computer? List every external device plugged into the computer.


    DELL-Chris M (old account)

    #IWork4Dell

  • ChubbyChimp14

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    Posted October 8th, 2012 16:00

    I have an Aurora R3.

    Razer Blackwidow keyboard

    Razer Mamba mouse

    Logitech Z623 speakers

    Logitech G930 Headset

  • DELL-Chris M

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    Posted October 9th, 2012 08:00

    My guess is the razer software is the culprit. Do you have the original standard Dell USB keyboard and mouse?


    DELL-Chris M (old account)

    #IWork4Dell

  • ChubbyChimp14

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    Posted October 9th, 2012 16:00

    Unfortunately, no I do not have the original Dell keyboard and mouse that came with the computer. I do have a another keyboard and mouse that I could try though (Das keyboard and Logitech Performance mouse). Perhaps I could try those if the problem keeps happening (it hasn't happened in the past couple of days). By the way, out of curiosity, what makes you think that the Razer software is causing this? I've been using these Razer peripherals for a long time and find it strange that they would causing problems now. Thanks.

  • DELL-Chris M

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    Posted October 10th, 2012 09:00

    Comments from other razer users on non-Dell forums. I was just using it as a troubleshooting step.


    DELL-Chris M (old account)

    #IWork4Dell