"New" Refurb 15R3 from the outlet. Amazing computer so far. Miles away from my 13" Macbook.

Problem is I cant get Windows Hello to work. Every time I try to set it up it say "Cant turn on camera. Make sure its working properly". The camera works great in the app and in Skype. I have my Microsoft acct tied to the computer and I have a PIN set up.

I have uninstalled and reinstalled with the drivers from the dell support site associated with my service tag .

Any ideas?