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trwctw

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13 years ago

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trwctw

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May 18th, 2005 14:00

Blue Screen ***STOP: 0x00008086 error...

I presently have a Dimension 8400 that daily is giving me a blue screen that under Technical Information displays the following: ***STOP: 0x00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000). The only alternative I have is to push the power button to reboot. After rebooting a message screen displays a path which takes me to Intel website to ChipSet screen. I have download and installed the driver for the chipset, however I am still experiencing the STOP: 0x00008086 blue screens.

Are there any suggestions of fixing this issue?

Thanks,
trwctw
  • E

    ejn63

    11 Legend

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    87468 Posts

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    Posted May 18th, 2005 14:00

    Boot and run the Dell diagnostics (F12 at startup) on the hard drive (extended test, including surface scan) and memory.
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    bgf41

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    Posted June 3rd, 2005 16:00

    I am having the same problem as trwctw.  The Blue Screen with STOP: error 0x00008086.  I have a new Dimension 8400.  I ran the Dell Diagnostics (F12) at start up and the hard drive passed.  The diagnostics for the CD and DVD drives were not supported. 
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    bgf41

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    Posted June 3rd, 2005 17:00

    After having read several messages regarding this error I have gone to the Intel home page and downloaded the file Infinst.zip.  The chipset on my PC is 925X/XE Express Chipset Family.  I have installed the Intel update (Ver 7.0.0.1019 dated 4/18/05) and will report back if the Blue Screen error stops.

    bgf41

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    VCraig

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    Posted June 3rd, 2005 17:00

    Not necessarily an answer to your problem, but this may help point you in the right direction: http://aumha.org/win5/kbestop.php
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    VCraig

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    Posted June 3rd, 2005 20:00

    By chance did you try the Dell January '05 chipset update before installing the one from Intel?

    http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_8400&os=WW1&osl=en&deviceid=3268&devlib=27&category=27&releaseid=R91894

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    bgf41

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    Posted June 3rd, 2005 23:00

    No I did not because I purchased my computer in March and assumed that was already installed because it is dated January.

    bgf41

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    VCraig

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    Posted June 4th, 2005 18:00

    Did the Intel chipset driver you downloaded solve your problem?

    Message Edited by VCraig on 06-04-2005 05:39 PM

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    bgf41

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    Posted June 4th, 2005 23:00

    So far so good.  I have not seen the BSOD stop error since I installed the Intel Chipset update and I have been on the computer all day.  I am not sure that this is enough time though.  If I get the error again I will put a note on the forum.

    bgf41

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    bgf41

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    Posted June 5th, 2005 00:00

    I spoke too soon.  Just got the BSOD.  I was on the Internet and replacing a CD. 

    bgf41

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    VCraig

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    Posted June 5th, 2005 02:00

    Out of curiousity I've searched Google, AltaVista, Microsoft support, etc., and have yet to find any reference to the "STOP: 0x00008086"  code you and apparently others are getting with the D8400's. I'm wondering if it's a Dell BIOS issue with the D8400's. Do you get the BSOD with nothing else connected to your computer other than the mouse and keyboard?   

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