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Nurserachet98
11 Posts
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3545
August 22nd, 2004 01:00
getting hardware failure message
I bought a Dimension 8300 with the combo CD/DVD burner 3 months ago. I keep getting the message "hardware failure" when trying to burn a CD. I've bought new high speed disc 3 times now and I know it's not bad discs. Please help me. I'm so frustrated. What am I doing wrong? Also where I only bought this Dell 3 months ago would a problem like this be under warranty?
shesagordie
12 Elder
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46017 Posts
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Posted August 22nd, 2004 04:00
Nurserachet98.
There should be no problem as all hardware supplied by Dell is covered under the computer's warranty, contact Dell's Tech, Support about it.
You could also, try running Dell diagnostics, instructions for using them are in the owner's manual.
Bev.