UNSOLVED

ssheperd

updated

13 years ago

S

ssheperd

1 Rookie

61 Posts

0

34079

October 28th, 2013 22:00

HELP CAN'T INSTALL UPDATES FOR DIMENSION 4500

I installed Windows XP SP3 for an elderly gentleman and Windows Updates won't function. I simply get the green bar that continually runs.  The error message is: The website has encountered a problem and cannot display the page you are trying to view.  I have tried suggestions from various sites; too many to  count and nothing has worked!  I installed several programs with no problem; the hardware is in good shape so everything else is running smoothly.  I even installed IE7 hoping that would solve the problem but to no avail.  If ANYONE can help me resolve this issue I would be most appreciative.  After 2 days of this mess, it would be helpful if someone had encountered this very same problem and knew EXACTLY HOW TO FIX IT.  Will check-in tomorrow when I get home from work hoping that someone has come to my rescue and saved my bacon.:emotion-14::emotion-6:  I have never seen anything like this!
  • ssheperd

    1 Rookie

    61 Posts

    444

    0

    Posted October 28th, 2013 22:00

    Do not email me; it has changed but don't know how to change it here!   It's going from bad to worse! 

  • rdunnill

    8 Professor

    8811 Posts

    35254 Points

    444

    0

    Posted October 28th, 2013 23:00

  • 444

    0

    Posted October 28th, 2013 23:00

    Hi ssheperd,

    Check the http://dell.to/1abe6zN link for windows update. Click the Fix it button or link.

    Then click ‘Run’ in the File Download dialog box, and follow the steps in the Fix it wizard.

    Hope this helps. Feel free to reply for any further question.

  • ssheperd

    1 Rookie

    61 Posts

    444

    0

    Posted October 29th, 2013 16:00

    Will try it now.  Thanks!

  • ssheperd

    1 Rookie

    61 Posts

    444

    0

    Posted October 29th, 2013 17:00

    Hi ROCKSTAR!

    Your suggestion didn't work but at least now update is running but not downloading any updates.  Will move on to the next suggestion.  Thanks!

  • ssheperd

    1 Rookie

    61 Posts

    444

    0

    Posted October 29th, 2013 17:00

    Fix It didn't work.

  • rdunnill

    8 Professor

    8811 Posts

    35254 Points

    444

    0

    Posted October 29th, 2013 17:00

    Hi ROCKSTAR!

    Your suggestion didn't work but at least now update is running but not downloading any updates.  Will move on to the next suggestion.  Thanks!

    What's happening? Does Update say it can't find updates?
  • ssheperd

    1 Rookie

    61 Posts

    433

    0

    Posted October 29th, 2013 18:00

    Did that yesterday.

  • ssheperd

    1 Rookie

    61 Posts

    444

    0

    Posted October 29th, 2013 18:00

    [Error number: 0x8024D001]
    The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. 

  • rdunnill

    8 Professor

    8811 Posts

    35254 Points

    444

    0

    Posted October 29th, 2013 18:00