
UNSOLVED
HELP- Unable to boot except in Safe Mode
Dimension XPS 750
WIN98 SE
Can only boot in Safe Mode. This started right after downloading most recent Microsoft Critical Download.
Only drives to show in Windows Explorer is C: and 31/2 drives.
Get no error messages.
Starts to boot and hangs for several minutes and then goes right into Safe Mode.
Thanks for any help.
Responses (7)
Solutions (0)
OK, here is the deal. I unplugged all my drives: 3 1/2 floppy, DVD, and CD. Finally was able to get a boot with the DVD unplugged and the others plugged in.
However, since the DVD and CD drives are connected thru the same cable, with the DVD unplugged, neither drive works or registers in Windows Explorer.
I presume all this means that the DVD is not functioning and needs to be replaced.
Your thoughts???
5fc5e52801914a6
403 Posts
368
0
Posted September 19th, 2004 20:00
If you can get into Safe Mode than you might be able to get into Add and Remove from the control panel and uninstall the updates that you installed. Cannot think of anything else for you except to do a re-install of window 98 SE. Hope someone else will have a better answer for you soon.Message Edited by Unhappy45 on 09-19-2004 05:39 PM
- "However, since the DVD and CD drives are connected thru the same cable, with the DVD unplugged, neither drive works or registers in Windows Explorer."
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Do you mean with the DVD 'Plugged' it doesn't work?
If this is the case, it sounds as tho the DVD may be bad...
John With the DVD plugged in (as well as all drives), the computer will not boot normally but goes to Safe Mode. When the DVD is unplugged, I get a normal boot. However, since the DVD and CD are on a serial connection, even though the CD is still plugged in, neither drives are functioning.
Hope this is clearer than mud.
Thanks for your interest in my issue.
- lh
Assuming the DVD is on the end connector, unplug both drives and plug the CDRW in the end connector. Leave the DVD unplugged for now. Double check the cable connection to the motherboard also. If the machine boots normally and the drive works, remove it and plug the DVD into the end connector by itself and try booting.
Sounds like you have either a bad drive, or a bad cable.
John

llbandit
515 Posts
368
0
Posted September 19th, 2004 20:00
Closest thing you have to system restore in Win98 is to try
this : http://support.microsoft.com/default.aspx?scid=kb;EN-US;221512
John