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knumber1cophalf

updated

22 years ago

0

6961

February 20th, 2005 20:00

Help

Every time I go to chat my screen goes back to desktop, It does not kick me off line, but i have to go back and click on internet explorer.. I have downloaded spybot, and Ad-aware.
Am i missing something ? I just don't know what else to do..
 
  • volcano11

    2 Intern

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    27973 Posts

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    Posted February 20th, 2005 20:00

    Did you update and run Spybot and Ad-Aware and let them delete everything they find?  Just downloading these programs will do nothing for you.

    Steve

  • 287

    0

    Posted February 20th, 2005 20:00

    I ran the programs and deleted everything, but I still can go to a chat. and some of my webpages do the same thing?
    I am lost.. Is my Java missing or something, I Tried to download it from the website and it done the same thing it sent me straight to my desktop.
  • volcano11

    2 Intern

    •

    27973 Posts

    287

    0

    Posted February 20th, 2005 21:00

    Go Here and follow the directions to download and run the analysis tool called HijackThis. Generate a log file, then open it and copy and paste the text of the log file in a message in the Virus/Spyware Information and removal forum where a HijackThis expert can offer advice on how to fix the problem:

    Steve