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stcolt

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11 years ago

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stcolt

11 Posts

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August 9th, 2015 17:00

Memory Card Problem

When I insert my memory card into the SD slot on my Inspiron 546 PC I get a message from Microsoft Windows that I "need to format the disk in Drive E: before you can use it."   I have used this card successfully before and in the past a menu would come on the screen that would allow me to download the pictures to my C: drive.  Any thoughts on how to fix this so I can download pictures as in the past?

  • DELL-Hemalatha

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    Posted August 10th, 2015 08:00

    Hi, 

    Format the SD card once and try again. 

    Does this card work on a different machine?? Have you tried a different card on this machine??

    Suspecting mostly SD card problem. 

    Regards

  • stcolt

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    Posted August 11th, 2015 17:00

    I have tried two cards on this machine.  Both have worked successfully before.  Neither will work now.   

  • DELL-Hemalatha

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    Posted August 11th, 2015 18:00

    Please update the chipset drivers from dell support site and try again.
    Do the cards work if your format them ??

    Regards

  • stcolt

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    Posted August 12th, 2015 19:00

    It will not let me format them.  I go through the steps and in the end it says they cannot be formatted in E: drive.

    I cannot find a reference to "chipset".  Would it be found under another name?

  • stcolt

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    Posted August 13th, 2015 18:00

    Can i format it in the camera?  I did that originally and it worked ok.

  • DELL-Hemalatha

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    Posted August 13th, 2015 18:00

    The drivers will be under the category chipset, if you dont see it, then please search under firmware if any.

    Try formatting the card on a different machine please.

  • DELL-Hemalatha

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    Posted August 14th, 2015 21:00

    Yes you can definitely do that, but keep in mind you will lose the data stored in camera/memory card.

  • stcolt

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    Posted August 17th, 2015 18:00

    I believe I found the driver listed as SD/MMC USB Device under Portable Devises E:\.  An update search yielded "The best driver software for your device is already installed and is up to date."  Would it make any sense to uninstall this and reinstall?

  • DELL-Hemalatha

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    Posted August 19th, 2015 03:00

    Yes please you can go ahead as it will clear out any corrupted files in the existing drivers.