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cjonescpa

updated

10 years ago

C

cjonescpa

4 Posts

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1925

January 18th, 2017 09:00

OptiPlex 380 BIOS

I tried to download the BIOS for my OptiPlex 380 and got an error message that the exe file could not be run? The exe file downloaded but it just will not run.

  • RoHe

    12 Elder

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    Posted January 18th, 2017 12:00

    Exactly what does the error message say?

    Did you try downloading it again?

    Are you logged into an account with administrator privileges?

    Did you try disabling your antiviral/antimalware suite(s) before running the .exe?

  • cjonescpa

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    Posted January 18th, 2017 13:00

    I just ran the exe file again for the 5th+ time to get the error message and it worked. Who knows? I did not do anything different.

    Thanks for taking the time to reply. At least it got me to try one more time so I could relay the error message and it worked!

  • speedstep

    11 Legend

    46969 Posts

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    Posted January 19th, 2017 05:00

    bios files with malware instead of bios updates will act this way.  These MUST be run as administrator or you will get access denied.

  • cjonescpa

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    Posted January 19th, 2017 07:00

    After trying multiple times it finally updated?!

  • RoHe

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    Posted January 19th, 2017 11:00

    And be happy you didn't brick the motherboard!