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Replace parts or not?
I'm confused... Many times I hear people saying that they put in new parts, but Dell has told me that if I put in new parts, it voids the warranty. What am I missing? Are those people breaking the warranty, or can you somehow put in new parts without breaking the warranty?
shesagordie
12 Elder
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46017 Posts
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Posted March 30th, 2006 19:00
ZmazThis Dell's policy about the use of parts, software and components not supplied or installed by Dell.
Bev.
@Zmaz wrote:
Oh my gosh thank you so much! I'm gonna run right out and replace my crummy onboard graphics. Any suggestions for a PCI slot card?
Click on the top of the Dimension - Video forum for a list of FAQs which includes the list of cards.
SR45
2 Intern
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12138 Posts
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Posted March 30th, 2006 17:00
The only part that won't be warranteed is the part you put in. Everything else is still under warranty. However, if the part you installed messes up another part of the system, that will not be warranteed either. We install memory, hard drives, video cards, other optical drives all the time, and this will not void the warranty.
Trust us on this one.... Some tech support personnel from Dell really don't know what they are talking about, if that is what they said to you... :smileytongue:
Dim 4400
2.6 Ghz 400 FSB
1 Gb 2100 DDR Memory
20 Gb hard drive 7,200
Windows XP Home - SP-2
Leadtek 6600 GT
48xCDRW
17 LCD ( 1703 FP )
250 watt power supply
Message Edited by SR45 on 03-30-2006 02:56 PM