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motch6

updated

22 years ago

M

motch6

30 Posts

0

5745

April 2nd, 2004 14:00

USB 2.0 Error message

Error Message:

"The unknown USB Device is a HI-SPEED device and will function at reduced speed when plugged into a non-HI-SPEED port."

I have 6 USB ports on the back of my computer and 2 on the front.  I understood that ALL of these were USB 2.0.  I Have never had this problem in the past.  I recently installed a USB 2.0 multi-card reader. 

Is it not true that ALL of them are USB 2.0?  Why would I get this error than?

 


Configuration:

Dimmensions 8300
Pentium 4, 3.0Ghz, 800Mhz FSB
80GB Hard Drive
1GB DDRSDRAM
128MB ATI Radeon 9800 Video
Audigy 2 Sound card
Sony DRU-510A DVD-writer
Standard DVD-Rom
*New* 9-in-1 Multi-Card reader


Contected via USB:

Multi-Card reader
ADT- Battery Backup
Sony Clie
HP Printer
Sony Digital Camara

  • motch6

    30 Posts

    83

    0

    Posted April 2nd, 2004 14:00

    Windows XP Pro SP1   (ALL updates)

    I am connecting the 9-in-1 Multi-card reader to a port on the back, next to the Integrated network.

    Again, I have never had this problem before with any of my other products (maby cause not all of them are USB 2.0)

    But I thought ALL the ports on my computer where USB 2.0, is this not true?  (are 2 or 3 of them the standard 1.1 USB?)

     

    Thanks

  • LittleAdvice

    1070 Posts

    83

    0

    Posted April 2nd, 2004 14:00

    What version of windows do you have installed on this system? If you have XP installed on this system do you have service pack 1 installed on the system to provide 2.0 support? What ports are you connecting to the front or the back.
  • Majestic

    2 Intern

    9371 Posts

    83

    0

    Posted April 2nd, 2004 14:00

    According to the spec sheet for the 4600 all the USB ports are USB 2.0 compliant.
  • DELL-Donald K

    2 Intern

    3969 Posts

    83

    0

    Posted April 3rd, 2004 00:00

    Are you connecting multiple USB 2.0 devices??  If they are not powered, then you may be drawing too much power from the USB Bus.  If so, a powered USB 2.0 hub may help.


    DELL-Donald K
    #IWork4Dell